Day on the AMA main stage, gesturing.

Speaking on stage and on screen.

Topics I talk a lot about…

Email

I can talk about email for 10 minutes or 6 hours. I have ready-to-go content on how to plan content calendars, funnel communications, how to write emails people will read, and how to measure success.

I also run public email workshops with my co-author.

Empathy in communications

How often do we stop and think about our audience’s emotions when we design content? I talk about incorporating empathy mapping into content planning and writing.

Web content’s role in access

Web content can be an effective tool to support equity-deserving students. Or it could be the barrier keeping them from understanding instructions, following processes and feeling welcome. I talk about the issues with present-day web content and offer solutions to fix them.

Equity in admissions

What would admissions look like if we really wanted equity-deserving students at our institution? I question definitions of excellence, caliber, and achievement and provoke thinking about alternative criteria to admit students to our schools.

Productivity

Often what keeps us from succeeding at projects are not the projects themselves, but the menial day-to-day tasks. I share my own tried-and-true productivity hacks and tips on handling emails, notes, meetings, and file sharing.

Collaboration

Coordinating stakeholder interests is… hard. I share my framework for getting multiple cross-campus, cross-departmental stakeholders to agree on a single strategic approach.

Where I’ll be…

More will get added here as I get confirmations.